FAQ

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Q1. How much does it cost to participate?

1. Nothing! It’s free! All costs involved with the supply of the recycling/rescue boxes and the collection of them once full is covered by Cartridge Rescue™.

Q2. What kind of cartridges may I recycle?

2. All cartridges used in printer and fax machines can be recycled.

Q3. What do you mean by Original and Non Original?

3. Original Cartridge – means it has never before been rescued and reused Non Original Cartridge – means it has been rescued and reused before

Q4. Why do I have to have 10 cartridges?

4. We pay for all shipping costs and we want to continue to do this. By requesting that you collect 10 (or close to it) it makes the freight costs sustainable.

Q5. What if I can’t collect 10 cartridges or my office is too small?

5. Please call us on toll free 0800 787 462 and we will discuss alternatives with you.

Q6. Do I need to pay to ship my empty cartridges to you?

6. No! We offer a free pick up service.

Q7. How do I have my cartridges collected?

7. Call us on toll free 0800 787 462.

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REUSE the better way to RECYCLE

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